To reopen an invoice, follow these steps!
- Locate that invoice in the ALL invoices tab and click into that invoice
- Go ahead and edit that invoice (even if you delete a word and add it back in) - it should no longer be classified as CLOSED.
- Review and be sure that everything looks correct - especially your payment schedule, the payments made to this invoice and balance due - just a quick once over.
- You'll need to republish that invoice (even if you didn't make any real edits, and you always have the option to republish without resending any emails to clients) - which should set this invoice live and make it accessible again to anyone who has a link to this invoice (your clients). Republishing the invoice also enables any payment reminders that you have, so this is an important last step!