As a small business owner, you don’t have time to chase down payments. That’s why we built our invoicing and online payment tools to include the time-saving features you need to get that cash in the bank and get on to business. No more Excel sheet invoices or sending them through another system, because you can do it all right in Aisle Planner.

Please note: To apply for an online payment account, account holders must have verifiable US-based business bank account, business addresses, and tax ID.

We've partnered with Wedpay, powered by Fullsteam, to provide our merchant service infrastructure for online payments.

To set up your merchant account with Wedpay, hop on over into your Business Settings Icon, toward the top right of your pro dashboard and complete your business's general information there, including company address and additional contact information—we’ll use this information to pre-populate your quotes and invoices as well as your merchant account application so you won't need to enter it in every single time.
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Then, click on the Banking tab, select your country, complete all required fields, and then click on the APPLY NOW button to start your merchant application form. To expedite the verification and approval process, please complete all required fields.

Application review and verification may take up to 5 business days. If additional information is needed to verify any information provided on your merchant application, a Fullsteam or Aisle Planner representative may reach out to you directly. The most commonly requested item for additional verification is a voided check, however, a Fullsteam or Aisle Planner rep may request additional items.

Once your merchant account has been approved, you'll be notified via email.

Follow these steps to create an invoice template:

👉 Start with a Blank Invoice Template

Click on the gold Add New button at the bottom of your screen.
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You can create as many invoice templates as you'd like for each of the services you offer or combination of services you offer by clicking on the gold Add New button.

Once you click on the Add New button, you'll want to first give this invoice template a name for future reference (the description is completely optional) and then dive into personalizing this invoice template to perfectly fit your needs by clicking on Edit Invoice.

👉 Check your Template to Ensure Company Branding and Business Info are Pre-Populated

If you've already set up your company branding, we'll automatically pull in your company logo in the upper left corner, but if your invoice template has a great big white space there, take a moment to head over to your BRANDING center where you can upload your logo for a better, branded experience in Aisle Planner.

You'll also want to check your information is shown as you like it towards the top right of your invoice. This information can always be edited. If you didn't set up your business settings in Step One and that area is blank, you can either manually enter the info, or visit your BUSINESS SETTINGS to make the update. 

👉 Add Merge Fields in the "Bill To" field

While adding merge fields into the Bill To field towards the top left of your invoice template is optional, we highly recommend including merge fields for Lead Full Name, Lead Address, Lead Email and Lead Phone Number at the very least.

To add merge fields, click INTO the Bill To field, and you'll see an Insert Merge Field drop town menu appear.

When you include merge fields, this information will automatically populate all new invoices that are created using this template, as long as the invoice was created FROM WITHIN a lead record.

Here's a quick video walk through on how to add merge fields:

👉 Call Out the Details of the Services and/or Products you Offer

We also recommend you take the time to detail out your invoice line items and details, pricing, discounts, and, where applicable, service fees and taxes. (Pro-Tip: Build a product library to make creating invoice templates and invoices even faster!)

Item descriptions have a 1000 character limit.

Don't forget to add a short note of appreciation, any payment instructions, as well as a note about your cancelation or refund/return policies to provide your clients the right guidance and information when it comes to making any payments.

The goal for your invoice templates is to set up as much as you can at the template level to help save you time when it comes to creating and sending actual invoices. So, get in as much as you can! You can always make updates when it's time to send this to a client.

Now that your invoice template is all set up, it's time to send your first invoice.

You can create and send invoices in three places: from within a lead record, from within the client tab inside a project, or from the invoices tab. We find the best place to add invoices is from within a lead record, that way the invoice always has a home and can be found easily. 

Pro Tip: Be sure to create projects from a lead record as well. It's not possible to link an invoice to a project if the project wasn't created from a lead. 

No matter where you create your invoice, you can either start from scratch, or use any one of the invoice templates you've created. First, name your invoice, add in an invoice number if you don't have auto-numbering enabled, then click to create. Once inside your invoice, update client information, review the invoice, and make adjustments as needed.

Don't forget to set your payment schedule and add payment reminders, so you never have to remember to remind your clients when a payment date is approaching.

When you're ready to publish and send your invoice, click on the gold action button towards the top right of your screen, be sure the Send Invoice By Email option is checked, enter in your client's information, subject line and message (or choose one of the email templates you created), preview your email, check the box indicating you're a human, then hit send.

Clients will receive a beautifully branded email with a link to view and easily pay your invoice directly online.

Contact us by clicking on the messenger icon located at the bottom right of your screen, We are always happy to help!