For accounts enabled to accept online payments through Wedpay, you can access additional information and take additional actions through your Merchant Portal, which can be accessed in your Sales tools in the Invoices tab.

Here's some of the things you can do from your Merchant Portal:

  • View recent transactions and recent funding activity (from the last 6 days) from your dashboard

  • Filter and search for any transaction by:

    • Payment method

    • Transaction date or date range

    • Payment status (failed, authorized, voided, refunded, ACH returned, etc.)

    • Invoice number

    • Payer name

  • Reconfirm that a payment was received and how it was paid

  • See why a payment was declined

  • Issue a full or partial refund

  • Download transaction details as well as payment and funding reports

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