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What are the Credit Card Processing Fees Associated with Online Payments and How Is It Paid?
What are the Credit Card Processing Fees Associated with Online Payments and How Is It Paid?

Learn more about transaction fees for online payments.

Christina Farrow avatar
Written by Christina Farrow
Updated over a week ago

Accepting payments online through Aisle Planner is fast and easy, and gives your clients more options when it comes to paying for your services.  When you accept online payments from your customers by credit card or ACH bank transfer, you'll enjoy the benefits of competitive processing fees in a seamlessly integrated payment platform.

Aisle Planner currently offers online payments for customers in US and Canada. Processing fees differ depending on the country your business is located, which also determined the payment processor you'll be using to process your online transactions.

For US customers, we currently offer payment processing through Wedpay, Powered by Fullsteam. You'll find information on transaction rates below.

For our Canadian customers, we currently offer payment processing through Stripe.

You can find information here.

Learn more about how transaction fees are paid here.

Credit/Debit Card Processing Fees For US Customers through Wedpay

Credit and Debit card processing fees are charged by a tiered system based on your annual processing volume. The rates per tier are as follows:

Tier 1: Processing volume of $0 - $10,000 annually
$25 monthly fee (no individual transaction rate or fees)

$25 dispute fee per chargeback

Tier 2: Processing volume of $10,001 - $50,000 annually
2.9% + $0.30 per credit/debit card transaction

$25 dispute fee per chargeback

Tier 3: Processing volume of $50,001+
2.75% + $0.20 per credit/debit card transaction

$25 dispute fee per chargeback

To allow you the benefit of lower rates with higher processing volumes, your credit/debit card processing volume will be reviewed on an annual basis or upon request.

ACH Bank Transfer Processing Fees for US Customers through Wedpay

1% per transaction

$25 fee for each failed ACH payment

Credit/Debit Card Processing Fees for Canadian Customers through Stripe

2.90% + $0.30 per credit/debit card transaction

$25 dispute fee per chargeback

Stripe Foreign Currency Conversion Fees

2% per transaction

If you are invoicing and accepting online payments in a currency through Aisle Planner's payment platform that is different your bank account's currency, a 2% fee will be deducted from the total amount collected. For example, if your bank account is in USD, and you send an invoice and collect in Canadian Dollars (or any other international currency) a 2% fee will be applied to your transaction.

How are Credit Card Processing Fees Deducted From My Account?

Our payment processors, whether you are using Wedpay powered by Fullsteam or Stripe, automatically deduct their credit/debit card processing fee from the total amount paid, and the remainder is deposited into your bank account.

Can the Online Payment Fees Be Charged to my  Client?

Currently, we don’t have the capability to allow you to opt in to charge the payer/your client for the credit card fee, but many of the pros we’ve talked to will add an additional “handling fee” or “convenience charge” or "platform fee" on their invoice for any couples paying by credit card or ACH to cover any costs that come with accepting online payments. Others will factor in merchant service fees into their service price, and then offer a discount for anyone paying by check or cash.

It’s also worth noting that the law may vary by state in regards to charging fees in business transactions. For example, in many US states, we’ve learned that it is against the law for a company to upcharge or charge a surcharge or convenience or processing fee for a customer who pays with a credit card or ACH, so we recommend doing some quick research to see what’s acceptable by law in your area.

Please note: To apply for an online payment account, account holders must have verifiable US or Canadian business bank account, business addresses, and tax ID. Additional information to verify your identity, such as driver's license/passport, may be requested.

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