Accepting payments online via Stripe through Aisle Planner is fast and easy, and gives your clients more options when it comes to paying for your services.  When you accept online payments from your customers by credit card or ACH, you'll find the processing fees below.  Scroll further to learn more about how fees are deducted from your account. 

Credit Card Processing Fees

2.9% + $0.30 per transaction for payments deposited to US Bank accounts.

3.0% + $0.30 per transaction for payments deposited to International, non-US Bank accounts.*

$25.00 dispute fee per chargeback

*$0.30 per transaction fee will be converted to receiving bank account's currency.

ACH Bank Transaction Fees  

1.3% per transaction.**
$4.00 fee for each failed ACH payment

**ACH payment acceptance is currently only available for US bank accounts.

Foreign Currency Conversion Fees

2% per transaction***

***If you are invoicing and accepting online payments in a different currency through Aisle Planner's payment platform than your bank account, a 2% fee will be deducted from the total amount collected. For example, if your bank account is in USD, and you send an invoice and collect in Canadian Dollars (or any other international currency) a 2% fee will be applied to your transaction.

How are Credit Card Processing Fees Deducted From My Account?

Stripe, our payment processor, automatically deducts their credit card processing/transaction fee from the total amount paid, and the remainder is deposited into your bank account.

Can the Online Payment Fees Be Charged to my  Client?

Currently, we don’t have the capability to allow you to opt in to charge the payer/your client for the credit card fee, but many of the pros we’ve talked to will add an additional “handling fee”  or “convenience charge” on their invoice for any couples paying by credit card or ACH to cover any additional costs that come with accepting online payments. Others will factor in merchant service fees into their service price, and then offer a discount for anyone paying by check or cash.

It’s also worth noting that the law may vary by state in regards to charging fees in business transactions.  For example, in many states, we’ve learned that it is against the law for a company to upcharge or charge a surcharge or convenience or processing fee for a customer who pays with a credit card or ACH, so we recommend doing some quick research to see what’s acceptable by law in your area.

Based on initial research, we’ve seen that a business can add on a “handling fee” but not a “processing fee” to an invoice, and there’s all sorts of additional regulations that may go with it.

Please note: To apply for an online payment account, account holders must have verifiable US- or CA-based business bank account, business addresses, and tax ID.

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