Aisle Planner Pro is designed for collaboration, allowing you to add unlimited team members. You can customize their access to pro tools and control which projects they can view. Watch the tutorial below for a step-by-step guide on setting up users and managing permissions.
AP CONNECT
Each subscription includes two or more free seats by default, and additional team members can be added as needed. Permissions and roles can be customized to suit your team's needs. Subscription plans dictate how many free users are included.
*Please note: Some of the screens shown in this video have been updated and may look a little different, but we think you'll still find the information in this tutorial super helpful!
Managing Permissions & User Types
Steps to Enable Team Members
Access the Subscriptions & Billing Page:
Log in to your Aisle Planner account as the owner.
Click on your name in the top-right corner and select the "Subscriptions & Billing" tab.
Scroll down and click on the "Manage Seats" button to add or enable team members.
Invite Team Members via the Pro Dashboard:
Navigate to the Pro Dashboard.
Click the settings icon in the top-right corner, go to the "Team" section, and select "Invite Member." Enter the team member's email and assign the appropriate permissions.
The easiest way is to choose one of four permission types - Standard User, Super User, Administrator, and Bookkeeper - which are outlined below. You can also choose to manage more granular permissions for each user - more on this below as well.
Here's more information on each of the four Pro User Permission types:
-Standard Users have access to assigned projects, their assigned lead records, and client records within those projects. They also have full access to their Primary Calendar (showing only relevant events) and the company’s Contact Library.
-Super Users have access to assigned projects, the Lead Manager, client records, their Primary Calendar (filtered to relevant events), and the company’s Contact Library. They can also manage company templates in the Settings tab.
-Admins have full access to assigned projects and all top navigation tabs, including Sales, Projects, Calendar, and Contacts. They cannot manage Subscriptions & Billing or Banking, which are exclusive to account owners.
-Bookkeepers have read-only access to invoices and can download transaction records and reports. They cannot create invoices but can issue refunds through Wedpay for U.S. businesses. If granted project access, they can view those as well.
You can always further fine-tune more granular access and permission settings, regardless of what user type you select.
Giving Team Members Access to Projects
Once you've given your team members access to your account, click on the PROJECTS link beneath each member's name, and select the projects you want them to have access to. If you need to remove access to a project, return to this menu and remove the checkmark.
Fine-Tuning Granular Permissions
While we provide shortcuts to setting each user's permission setting by selecting a USER TYPE that each comes with pre-set permission settings, you also have the ability to fine tune the privacy and permission settings for each pro user on your account.
Learn more about all the different permission options HERE.
Resending An Invitation To Join Your Account
Need to resend the invitation to a pro user who has not yet accepted their invitation? Return to the Team menu in Settings and click on the gold Resend Invite link beneath that user's name. Double check that you have the correct email, then click Send Invite.
You can also share their unique invitation link that they can use to create their adjoining account. Just click on the gold Show Invite Link beneath the user's name, copy the link and share as needed.
Note: If the Resend Invite or Show Invite Link doesn't appear, it's because they've already accepted their invitation and created their adjoining account.
Troubleshooting Common Issues
Cannot Find the Invite Option:
Ensure your screen is fully maximized, as the "Invite Members" button is typically located at the top left of the Team page.
Verify that you have the necessary permissions (account owner or administrator) to add team members.
Refresh your browser or clear your cache if the button is still not visible.
Removing Pro Users From Your Account
To remove pro users from your company account, return to the Team menu in Settings, hover over the name of the member you'd like to remove, then click on the gold trash can icon that appears.
Note: If a user is the project lead for any projects and you haven't reassigned the project to a new lead, the project will automatically be reassigned to the Company Owner.
FAQs about Team Member Access
Is there an added cost for enabling team members?
No, two seats are included in the account by default. Additional seats may incur a cost.
Where do I manage team member access for AP Connect?
Team member access for AP Connect is managed through the "Subscriptions & Billing" page. Once enabled, team members can complete their integration in "Settings > Integrations."








